AIRPORT ASSISTANCE MANAGEMENT
Give every request a responsible team and a clear next step. Coordinate flight details, assistance and handovers in one place.
For airport operators, ground handlers and assistance teams.
PRODUCT HIGHLIGHT
Know which assistance request needs attention and who is taking care of it.
See the full workflow in a demoWCHS · Wheelchair assistance
Illustrative product excerpt · Fictional example data
LESS SEARCHING. MORE COORDINATING.
An assistance request is more than a row in a spreadsheet. Keep the flight, passenger requirements, responsible team and next action together — through every handover.
Filter assistance requests by flight, date and status. Open the service with its passenger requirements and location in view.
Set the required team size, assign staff and coordinate equipment. Keep responsibilities visible to the operation.
Start, pause, resume and complete assistance. Record comments and review the saved history for the next handover.
OPEN THE SERVICE. UNDERSTAND THE CONTEXT.
Keep assistance requirements, assignments and service actions in one place. Operators can see what comes next; coordinators can follow the saved result.
PRODUCT HIGHLIGHT
Bring passenger requirements, assigned people and progress together.
See the full workflow in a demoPT8204 · Departing assistance
Illustrative product excerpt · Fictional example data
FOR THE PEOPLE BEHIND EVERY JOURNEY
Review requests, assign available people and follow service status from a shared operational list.
Open the service, check the requirements and update progress from a responsive workspace.
Manage team roles and station access. Review completed services and export operational reports.
Customer organizations use separate operational databases. Access follows verified membership and station permissions.
CLEAR PRICING. ROOM TO GROW.
Every core feature included. Standard setup included. No per-passenger software fees.
See what’s included1 airport station
50 users across your organization
2–5 airport stations
150 users across your organization
Prices exclude applicable taxes. Optional integrations are agreed separately. Paid activation is arranged with our team.
Airport passenger assistance teams and ground handling operators coordinating special assistance services. PRM refers to passengers with reduced mobility.
Yes. Request a demo for a guided tour of the working application. The public examples show selected capabilities using fictional data; they are illustrative excerpts, rather than full application screens.
Existing accounts can sign in. New customer onboarding is currently arranged as a controlled pilot; public self-service registration and payments are not yet available. Request a demo to explore the next steps.
Operations is €1,850/month for 1 airport station and 50 users in total. Network is €3,490/month for 2–5 stations and 150 users in total. All core features are included. Standard setup is included; optional integrations are agreed separately. View transparent pricing.
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